@import"https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";:root{--xp-red: #D92B2B;--xp-red-dark: #B01F1F;--xp-red-light: #FF3B3B;--xp-red-glow: rgba(217, 43, 43, .25);--bg-dark: #0D0D0D;--bg-panel: #141414;--bg-card: #1A1A1A;--bg-hover: #222222;--bg-input: #1E1E1E;--text-primary: #F0F0F0;--text-secondary: #888888;--text-muted: #555555;--accent: var(--xp-red);--accent-hover: var(--xp-red-dark);--border: rgba(255, 255, 255, .07);--border-red: rgba(217, 43, 43, .3);--message-in: #1E1E1E;--message-out: #3D0A0A;--font-main: "Inter", sans-serif;--shadow: 0 4px 20px rgba(0, 0, 0, .5);--shadow-red: 0 4px 20px rgba(217, 43, 43, .3);--radius-sm: 6px;--radius-md: 12px;--radius-lg: 16px}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-main);background-color:var(--bg-dark);color:var(--text-primary);height:100vh;width:100vw;overflow:hidden}::-webkit-scrollbar{width:4px;height:4px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--xp-red-dark);border-radius:10px}.layout-container{display:flex;height:100vh;width:100vw}.sidebar{width:310px;background-color:var(--bg-panel);border-right:1px solid var(--border);display:flex;flex-direction:column}.main-chat{flex:1;display:flex;flex-direction:column;background-color:var(--bg-dark);position:relative;overflow:hidden}.main-chat:before{content:"";position:absolute;top:0;right:0;bottom:0;left:0;background-image:radial-gradient(circle at 20% 50%,rgba(217,43,43,.04) 0%,transparent 50%),radial-gradient(circle at 80% 20%,rgba(217,43,43,.03) 0%,transparent 40%);z-index:0}.main-chat>*{z-index:1}.glass-panel{background:rgba(20,20,20,.85);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border:1px solid var(--border);box-shadow:var(--shadow);transition:border-color .2s ease,box-shadow .2s ease}.glass-panel:hover{border-color:var(--border-red)}.active-ticket{background:rgba(217,43,43,.08)!important;border-color:var(--xp-red)!important;box-shadow:0 0 0 1px var(--xp-red),inset 0 0 20px #d92b2b0d!important}input,textarea,select{font-family:var(--font-main)}input:focus,textarea:focus{outline:none;border-color:var(--xp-red)!important;box-shadow:0 0 0 2px var(--xp-red-glow)!important}.btn-primary{background:linear-gradient(135deg,var(--xp-red),var(--xp-red-dark));color:#fff;border:none;border-radius:var(--radius-sm);cursor:pointer;font-weight:600;letter-spacing:.5px;transition:all .2s ease;box-shadow:0 2px 12px #d92b2b59}.btn-primary:hover{background:linear-gradient(135deg,var(--xp-red-light),var(--xp-red));box-shadow:0 4px 20px #d92b2b80;transform:translateY(-1px)}.ticket-card{transition:all .2s ease;cursor:pointer}.ticket-card:hover{background:rgba(217,43,43,.07)!important;border-color:#d92b2b66!important;transform:translate(2px)}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes slideInLeft{0%{opacity:0;transform:translate(-12px)}to{opacity:1;transform:translate(0)}}@keyframes pulseRed{0%,to{box-shadow:0 0 #d92b2b66}50%{box-shadow:0 0 0 6px #d92b2b00}}.animate-fade-in{animation:fadeIn .25s ease-out forwards}.pulse-red{animation:pulseRed 2s ease-in-out infinite}.status-dot{width:8px;height:8px;border-radius:50%;background:var(--xp-red);display:inline-block;animation:pulseRed 2s ease-in-out infinite}.nav-btn{background:transparent;border:none;color:var(--text-muted);cursor:pointer;padding:10px;border-radius:var(--radius-sm);display:flex;align-items:center;justify-content:center;transition:all .2s ease;position:relative}.nav-btn:hover{color:var(--xp-red);background:rgba(217,43,43,.1)}.nav-btn.active{color:var(--xp-red);background:rgba(217,43,43,.15)}.nav-btn.active:before{content:"";position:absolute;left:0;top:50%;transform:translateY(-50%);width:3px;height:70%;background:var(--xp-red);border-radius:0 4px 4px 0}